Privacy policy
Last updated: May 22, 2026
Dømest operates this store and website, including all related information, content, features, tools, products, and services, to provide you as the customer with a personalized shopping experience (the “Services”). Dømest is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose personal information when you visit, use, purchase from, or otherwise interact with the Services.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
What personal information do we collect or process?
When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can reasonably be associated with you or another individual. Personal information does not include anonymized or aggregated data that cannot reasonably identify you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
• Contact details including name, billing address, shipping address, phone number, and email address.
• Financial information including payment card details, billing information, transaction details, payment confirmations, and related payment data.
• Account information including username, password, security questions, preferences, and settings.
• Transaction information including viewed products, cart activity, wishlists, purchases, returns, exchanges, cancellations, and purchase history.
• Communications with us including information shared when contacting customer support.
• Device information including browser type, IP address, device identifiers, and network connection details.
• Usage information including information about how and when you interact with the Services.
Sources of personal information
We may collect personal information from the following sources:
• Directly from you when you create an account, place an order, contact us, or otherwise provide information to us.
• Automatically through the Services, including through cookies and similar technologies.
• From service providers acting on our behalf.
• From partners and third-party providers.
How do we use your personal information?
We may use personal information for the following purposes:
Providing and improving the Services
We use your information to process payments, fulfill orders, manage accounts, arrange shipping, facilitate returns and exchanges, provide recommendations, and improve your shopping experience.
Marketing and advertising
We may send promotional emails, SMS messages, or advertisements related to our products and Services, including personalized advertising based on your interactions with the Services.
Security and fraud prevention
We use personal information to authenticate accounts, detect fraudulent or malicious activity, maintain platform security, and protect users and the Services.
Communication with you
We use your information to respond to inquiries, provide support, and maintain communication regarding your account or purchases.
Legal obligations
We may process personal information to comply with legal obligations, enforce our policies, respond to lawful requests, and protect our legal rights.
How do we share personal information?
We may share personal information with third parties under certain circumstances, including:
• With Shopify and third-party service providers performing services such as payment processing, shipping, analytics, IT support, customer support, cloud storage, and fulfillment.
• With advertising and marketing partners to provide personalized advertising and marketing services.
• When required to complete transactions or provide requested products or services.
• With affiliates or related companies within our corporate group.
• In connection with legal obligations, business transfers, mergers, acquisitions, bankruptcy proceedings, or to protect our rights and users.
Relationship with Shopify
Our store is hosted on Shopify. Shopify may collect and process personal information to provide and improve the Services. Information you submit may be transferred outside your country of residence.
For more information about how Shopify processes personal data, please review Shopify’s Privacy Policy.
Third-party websites and links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of such third-party services. We encourage you to review their policies before providing personal information.
Children’s data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age required by applicable law in their country of residence.
Data security and retention
We implement reasonable safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your rights and choices
Depending on your location, you may have rights regarding your personal information, including:
• Right to access personal information
• Right to request deletion of personal information
• Right to correct inaccurate information
• Right to data portability
• Right to object to or restrict processing
• Right to withdraw consent
• Right to opt out of marketing communications
You may exercise these rights by contacting us using the contact details below.
Complaints
If you have concerns regarding how we process personal information, you may contact us directly. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.
International transfers
Your personal information may be transferred to and processed in countries outside your country of residence. Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses to ensure appropriate protection.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this website with the revised “Last updated” date.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us via email at: